Shipping Policy
📦 Shipping Policy – KivoStore
We deliver worldwide – right to your door.
At KivoStore, we work hard to get your order to you quickly and safely. Below you'll find all the important details about our shipping process.
🚚 Processing Time
-
All orders are processed within 1–3 business days.
-
You’ll receive an order confirmation email after purchase, and a shipping confirmation with tracking once your order ships.
🌍 Estimated Delivery Times
| Region | Estimated Time |
|---|---|
| United Kingdom | 5–10 business days |
| United States | 7–12 business days |
| Europe | 7–14 business days |
| Canada, Australia, Others | 10–18 business days |
Note: Delivery times vary depending on your location and local courier performance.
🕒 Delays
Shipping times may occasionally be delayed due to:
-
High order volumes
-
Customs clearance
-
Holidays or peak seasons
We appreciate your patience and will always do our best to keep you updated.
📦 Tracking Your Order
Once your order ships, you’ll receive an email with a tracking number. You can use it to follow your package in real time.
If you need help tracking your order, contact us at:
📧 support@kivo-store.com
📱 WhatsApp: +44 7937 796285
📬 Shipping Fees
We offer free standard shipping on most items.
Some items or destinations may have additional shipping fees, which will be clearly displayed at checkout.
❗ Incorrect Addresses
Please make sure your address is correct at checkout. We are not responsible for lost packages due to incomplete or incorrect shipping information.
🧾 Customs & Import Taxes
Some countries may apply customs fees or import duties. These are the responsibility of the customer and vary by country.
If you have any other questions about shipping, we're happy to help.
Thanks for shopping with KivoStore – Simplify Life. Shop Kivo.